Tharani Cruises ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the information we collect, how we use it, and the rights you have regarding your information.
1. Information We Collect
a. Information You Provide
- Full name, date of birth, gender
- Email address, phone number, mailing address
- Passport / government-issued ID details (where required by the cruise line)
- Payment information (processed via secure third-party payment processors)
- Travel preferences, dietary requirements, accessibility needs
- Emergency contact information
b. Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time spent on pages, referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide quotes, process reservations, and communicate booking details.
- To comply with cruise line requirements (passenger manifests, government ID rules).
- To respond to inquiries, customer service requests, and complaints.
- To send transactional messages (booking confirmations, payment receipts, sailing reminders).
- With your consent, to send promotional offers about cruise deals.
- To improve our website, services, and customer experience.
- To comply with applicable laws, regulations, and lawful requests.
3. How We Share Information
We share information only as necessary to provide our services and as described below:
- Cruise Lines: We share booking and traveler information with the cruise line you have selected to complete your reservation.
- Service Providers: Payment processors, email/CRM providers, IT vendors, and similar service providers under appropriate confidentiality.
- Legal & Compliance: When required by law, regulation, court order, or to protect rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred subject to confidentiality.
We do not sell your personal information to third-party marketers.
4. Cookies & Tracking
Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some features of the website may not function properly. We may use third-party analytics tools (e.g., Google Analytics) and ad platforms to measure marketing effectiveness.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment data is processed through PCI-compliant payment gateways. However, no online service can guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Booking records are typically retained in accordance with applicable financial and consumer protection laws.
7. Your Rights
Depending on where you live, you may have rights to:
- Access the information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion (subject to legal record-keeping obligations).
- Opt out of marketing communications at any time.
- Restrict or object to certain types of processing.
California residents and residents of other states with comprehensive privacy laws may have additional rights, including the right to know, delete, and opt out of "sales" or "sharing" of personal information for advertising. To exercise any rights, contact us at contact@tharanicruises.com.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided information without parental consent, contact us so we can delete it.
9. Third-Party Links
Our website may link to third-party sites (cruise line sites, social media, payment processors). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
10. International Users
Our services are intended for users in the United States. If you access our website from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
11. Updates to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date above shows the latest revision. Material changes will be communicated via the website or email where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights:
(888) 676-5044
contact@tharanicruises.com
Tharani Cruises, 5900 Blanco Dr, Austin, TX 78727, USA