Disclaimer

1. Independent Travel Agency

We are an independent travel agency and are not affiliated with, endorsed by, or representing any cruise line, operator, or brand.

All cruise bookings, reservations, and services are provided in collaboration with third-party suppliers.

2. No Official Representation

We do not claim to be the official website, customer support, or direct representative of any cruise company.

Any trademarks, brand names, or logos used are for informational and identification purposes only.

3. Third-Party Services

All cruise services, including bookings, schedules, pricing, and onboard experiences, are controlled by third-party cruise operators.

We are not responsible for:

  • Schedule changes or cancellations

  • Delays or itinerary modifications

  • Service quality provided by the cruise line

4. Service Fees Disclosure

We may charge service or convenience fees for:

  • Bookings

  • Modifications

  • Cancellations

  • Customer support

These fees are independent of cruise operator charges and may be non-refundable.

5. Pricing and Availability

  • Prices and availability are subject to change without notice

  • Final pricing is confirmed only after full payment and booking confirmation

  • We do not guarantee availability until confirmed by the cruise provider

6. No Guarantee of Outcomes

While we strive to provide accurate information and reliable support:

  • We do not guarantee booking approval, changes, or cancellations

  • Outcomes depend on cruise operator policies and availability

7. Call-Based Support Disclaimer

By contacting us via phone:

  • You agree that calls may be recorded for quality and training purposes

  • We provide assistance but are not the cruise line’s official call center

8. Limitation of Liability

We are not liable for:

  • Any direct or indirect losses

  • Missed departures or travel disruptions

  • Personal injury, loss, or damages during travel

Our responsibility is limited to facilitating booking and support services.

9. User Responsibility

Customers are responsible for:

  • Providing accurate information

  • Reviewing cruise line terms before booking

  • Ensuring valid travel documents (passport, visa, etc.)

10. Website Accuracy

We strive to keep all information accurate and up to date; however:

  • Errors or omissions may occur

  • We reserve the right to correct any inaccuracies without prior notice

11. Consent

By using our website or services, you acknowledge and agree to this Disclaimer and our related policies (Terms, Privacy, Refund).

12. Contact Information

For any questions regarding this Disclaimer:

  • Sri Tharani Enterprise Co., Ltd.

    📍 Address: 29/48 Moo 10, Nong Prue SubdistrictNong Prue, Bang LamungChon Buri 20150 Thailand

    📞 Phone: (888) 676-5044

    📧 Email: contact@tharanicruises.com